Feedtrail is a trailblazer in the patient experience space offering the tools and in-the-moment analytics to engage with patients at any point during the lifecycle of care and perform immediate service recovery. The flexibility of the system allows organizations to dig a level deeper and understand true drivers of a good or bad experience, solve experience gaps, and rapidly test changes to deliver the best experience possible. Feedtrail is already leveraged by 5,000 sites across 36 countries.