How can healthcare providers change the way people think about and use emergency services like the ER? What is home health, and how can it improve patient outcomes, and what are some benefits of delivering healthcare services to the home? 

As DispatchHealth’s Chief Product Officer, Daniel Graf leads all technology functions, including engineering, data, product, IT, and InfoSec. With Daniel at the helm, the technology team is focused on enhancing the company's clinical and operational foundation to enable better care. Before joining Dispatch Health, Daniel worked as the Vice President of Product at Uber and was responsible for the consumer side of Google Maps.

On this episode of Live at ViVE, healthcare expert Daniel joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss the future of home-based care healthcare, the benefits, and how it can help reduce the burden on emergency rooms and provide a better option for patients recovering from surgery. 

As someone with a non-healthcare background, Daniel brings a fresh perspective to the conversation, highlighting how technology and innovation are driving positive change in the industry. He walks us through his experiences of working with patients in their own homes and how that has provided him with unique insights into their social determinants of health. 

Listen in as Daniel provides insight into the four ways people can engage with the healthcare system, from digital-only to in-person interactions, and how technology is helping to remove friction and improve access. 

Topics Covered

• Daniel shares why companies like Uber are getting involved in the future of healthcare
• How DispatchHealth is using technology to provide safe and efficient home healthcare services and the different ways patients can access it
• Learn about the Quadruple Aim of healthcare and how DispatchHealth is achieving it through its service
• The potential benefits of home healthcare
• How DispatchHealth is using technology to improve its follow-up process and operations
• How patients' willingness to open their homes provides valuable insights into their social determinants of health
• The benefits of recovering in the comfort of one's own home
• Daniel shares the different types of healthcare engagement, including digital-only, telehealth, in-person interaction, and healthcare at home, and the potential for healthcare at home to provide access and equity on a global scale

Connect with Daniel Graf

Daniel on LinkedIn 

Connect with Dr. Jessica Shepherd & Dr. Gautam Gulati 

Dr. Shepherd on LinkedIn

Dr. Shepherd on Twitter

Dr. Gulati on Twitter 

Dr. Gulati on LinkedIn 

Resources

DispatchHealth 

ViVE