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Giving healthcare consumers the power of choice - featuring Kristen Valdes of b.

Patients can take control of their healthcare journey through data, analytic tools, and access. Welcome to a 5 podcast series about ViVE! We are incredibly happy to be launching with this first episode in which we have the pleasure to interview Kristen Valdes. Kristen is the founder and CEO of b.well Connected Health, and is a truly transformative and innovative force to be reckoned with in the healthcare industry.  Miss Valdes really wants to remove the friction between consumers and providers in healthcare, and recognizes that it comes from both sides. She also shares what her coined term portalitis is, the problem with too many portals and passwords used by consumers, how they are fulfilling the promise of healthcare equity, and giving consumers a way to choose what’s best for them.  About Kristen Valdes Kristen Valdes is the founder and CEO of b.well Connected Health. She is a transformative force in today’s healthcare marketplace, spearheading the conversation on how empowering consumers can transform healthcare delivery.  Kristen is a seasoned healthcare executive with over 20 years in the industry and has dedicated her life to pioneering inventive solutions. This quest has been largely driven by her powerful personal story as the mother of a child suffering from a significant autoimmune disorder. Prior to founding b.well, Kristen was a Vice President at United Healthcare running Medicare Advantage plans across 12 states. Mrs. Valdes has been recognized as a 40 Under 40 Healthcare Innovator and b.well Connected Health has won various competitions and awards including being named Top Innovator by Accenture in their Global Health Tech Innovation Challenge. <a href="https://www.linkedin.com/in/kristen-valdes/" target="_blank">Source</a> Things You&#39;ll Learn<ul><li>Patients have tons of accounts and passwords to keep up with for their healthcare portals.</li><li>Healthcare providers need to make simple the process of telling patients they need certain care. </li><li>The American consumers are not educated about their basic rights from the healthcare perspective. </li><li>Consumers are used to having multiple options from where to choose. </li><li>Providers now have to be consumer-minded with everything they offer. </li></ul> Resources<ul><li>Connect and follow Kristen on <a href="https://www.linkedin.com/in/kristen-valdes/" target="_blank">LinkedIn</a>.</li><li>Discover more about <a href="https://www.icanbwell.com/" target="_blank">b.well Connected Health</a>. </li></ul>

Solutions S1 Ep2: Giving healthcare consumers the power of choice - featuring Kristen Valdes of b.well Connected Health

Live at ViVE: Working Toward Health Equity with Data-Informed Decision-Making—fe

The US scores low on healthcare quality compared to other developed countries due in large part to inequities in the system. But how do we address the needs of underserved communities and improve outcomes for BIPOC populations? And what do we do when the data doesn’t tell the whole story? Jackie Ejuwa is Vice President of Health Transformation at <a href="https://healthreimagined.blueshieldca.com/" target="_blank">Blue Shield of California</a>, where she leads piloting, evaluation and scaling of new and innovative strategies in support of Blue Shield’s Health Reimagined strategy.  A healthcare futurist with a master’s in healthcare leadership, Jackie brings her deep and varied experience in the industry to her role as a health equity champion. On this episode of The Beat, Jackie joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to explain what’s behind the health disparities in underserved populations. Jackie shares how she makes decisions around where to start working toward health equity, discussing Blue Shield of California’s most successful programs to address SDOH in underserved communities. Listen in for Jackie’s insight on recognizing when the data is mismatched from reality and learn how to leverage data-informed decision making to work toward health equity. Topics Covered<ul><li>Jackie’s role as VP of Health Transformation at Blue Shield of California</li><li>Why the US scores low on healthcare quality compared to other developed countries</li><li>Top contributing factors to health disparities in underserved populations</li><li>How Jackie makes decisions re: where to start working toward health equity</li><li>Strategies for building trust between underserved communities and health professionals</li><li>Seeing data from multiple perspectives when it seems mismatched from reality</li><li>How to imbed health equity in operations across a health organization</li><li>Jackie’s most successful pilot programs to address SDOH and reduce health disparities</li><li>Improvements in culturally inclusive dietary recommendations</li><li>What’s behind the lack of awareness around colon cancer in BIPOC communities</li><li>Shifting the medical education process to expand cultural competence</li></ul> Connect with Jackie Ejuwa<ul><li><a href="https://healthreimagined.blueshieldca.com/" target="_blank">Blue Shield of California</a></li><li><a href="https://news.blueshieldca.com/women-transforming-health-care-jackie-ejuwa" target="_blank">Jackie at Blue Shield of California</a></li><li><a href="https://www.linkedin.com/in/jackieejuwa/" target="_blank">Jackie on LinkedIn</a></li></ul> Connect with Dr. Gautam Gulati &amp; Dr. Jessica Shepherd<ul><li><a href="https://www.viveevent.com/" target="_blank">ViVE</a></li><li><a href="https://www.hlth.com/" target="_blank">HLTH</a></li><li><a href="https://twitter.com/JShepherd_MD" target="_blank">Dr. Shepherd on Twitter</a></li><li><a href="https://www.linkedin.com/in/jessica-shepherd-md-mba-5ba9ab66/" target="_blank">Dr. Shepherd on LinkedIn</a></li><li><a href="https://twitter.com/drgautamgulati" target="_blank">Dr. Gulati on Twitter </a></li><li><a href="https://www.linkedin.com/in/gautamgulati" target="_blank">Dr. Gulati on LinkedIn </a></li></ul> Resources<ul><li><a href="https://news.blueshieldca.com/2024/03/12/blue-shield-of-california-and-zocalo-raising-awareness-of-colorectal-cancer-with-screenings-and-health-education" target="_blank">Cafecito, Cumbia and Salud</a></li><li><a href="https://legiscan.com/CA/text/AB904/id/2764364" target="_blank">California Assembly Bill 904</a></li></ul>

Live at ViVE: Working Toward Health Equity with Data-Informed Decision-Making—featuring Jackie Ejuwa

VP, Health Transformation

Improve Patient Access to your Organization’s Information with YEXT

On this episode we talk to Carrie Liken from YEXT, a company on a mission to transform enterprises with AI search. Carrie heads the healthcare vertical for YEXT. She shares why keyword search is no longer enough to power business platforms and how this product is helping healthcare organizations gain customer loyalty by deliver better information with automated intelligence - powered searches.   Carrie Liken joined YEXT as the company’s first Head of Industry for Healthcare. In her role, Liken leads all healthcare-related activities, including product and partnership development. Over the last fifteen years, Liken has gained experience in the government, legal, nonprofit, and for-profit sectors, focusing on healthcare and health policy. For 8.5 years, she worked for Google, where she worked with healthcare organizations of all sizes to better understand the patient journey, digital’s impact on patient and customer acquisition, and how to drive increased revenue and sales through digital means. Liken holds a degree in public policy and political science from Duke University and a Master of Public Policy from the Harvard Kennedy School of Government, where she focused on health policy.

InteropNow! S1 Ep11: Improve Patient Access to your Organization’s Information with YEXT

Live at ViVE: Transforming Life Sciences with Digital Biomarkers—featuring Rich

How do you know if a particular medicine is working? Traditionally, it takes guesswork on the physician’s part and time to find a drug that works for any given patient. But what if we could leverage digital biomarkers to measure the efficacy of a medication very quickly and course correct as needed? Rich Carter serves as Chief Digital Officer at <a href="https://www.lilly.com/" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">Eli Lilly</a>, where he oversees the teams focused on innovation, user-centered design and digital health. On this episode of The Beat, Rich joins hosts Dr. Jessica Shepherd and Dr. Gautam Gulati to discuss the future of drug development and clinical trials. Rich describes what digital transformation means in the context of life sciences, explaining how technology can improve drug discovery and accelerate the timeline from discovery to market. Listen in for examples of the 35 digital biomarkers in development at Lilly and learn how Rich’s team thinks about partnering with both physicians and patients to roll out these new digital resources. Topics Covered<ul><li>3 elements of Rich’s role at Lilly—innovation, design and digital health</li><li>What digital transformation means in the context of life sciences</li><li>How Lilly Direct is working to simplify the patient experience</li><li>What we do historically in life sciences that doesn’t make sense anymore (given the technology we have today)</li><li>The potential for AI to remove bias in the drug discovery space</li><li>Rich’s insight on accelerating the discovery-to-market process in life sciences</li><li>How Rich’s team uses ‘old data’ to train predictive AI models and why access to data is one of the biggest challenges in life sciences</li><li>Using digital biomarkers to measure the efficacy of a medicine with diverse populations</li><li>How Rich is inspired by the impact his work has on families</li><li>The 35 biomarkers in different stages of development at Lilly and what that process look like</li><li>How Lilly’s internal incubation lab partners with other innovators in the healthcare ecosystem</li><li>Partnering with both patients and physicians to roll out digital resources</li></ul> Connect with Rich Carter <a href="https://www.lilly.com/" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">Eli Lilly</a><a href="https://www.linkedin.com/in/rich-carter-a870994/" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">Rich on LinkedIn</a> Connect with Dr. Gautam Gulati &amp; Dr. Jessica Shepherd<ul><li><a href="https://www.viveevent.com/" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">ViVE</a></li><li><a href="https://www.hlth.com/" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">HLTH</a></li><li><a href="https://twitter.com/JShepherd_MD" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">Dr. Shepherd on Twitter</a></li><li><a href="https://www.linkedin.com/in/jessica-shepherd-md-mba-5ba9ab66/" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">Dr. Shepherd on LinkedIn</a></li><li><a href="https://twitter.com/drgautamgulati" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">Dr. Gulati on Twitter</a> </li><li><a href="https://www.linkedin.com/in/gautamgulati" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">Dr. Gulati on LinkedIn</a> </li></ul> Resources<ul><li><a href="https://lillydirect.lilly.com/" target="_blank" style="background-color: transparent; color: rgb(5, 99, 193); font-family: Calibri, sans-serif; font-size: 11pt;">Lilly Direct</a></li></ul>

Podcast

Solutions S1 Ep2: Giving healthcare consumers the power of choice - featuring Kristen Valdes of b.well Connected Health