Provider and Payer Connect

2025 Sponsor Guide

Overview:
ViVE’s Provider and Payer Connect (PPC) is our curated matchmaking program. Exclusive participation is between vetted healthcare buyers (providers and payers) and sponsors. This program facilitates highly efficient connections that deliver strategic business interactions, creating valuable ROI through 15-minute, 1:1 meetings.

This program is based on double opt-in matchmaking where participants set up their own meetings by sending and accepting meeting requests within the proprietary platform. This matchmaking offers a more personalized experience, enabling participants to schedule meetings before the event.

Program Schedule:

All Provider and Payer Connect meetings must take place in the dedicated Provider and Payer Connect Lounge located in booth #120 on the Show Floor during the following program time slots (Central Standard Time):

*Times are subject to change

Monday, February 17 - 9:00 am - 1:00 pm and 2:00 pm - 5:00 pm
Tuesday, February 18 - 9:00 am - 1:00 pm and 2:00 pm - 5:00 pm

The Provider & Payer Connect Platform launches January 27, 2025. Login credentials (along with instructions) will be sent to designated Program Reps via email on the day of launch (January 27) please check your spam folder throughout the launch day for your invite.

Note: everyone will have control of their own availability schedules. The first step should be that all participants open as many time slots as possible so that they are available in the matchmaking platform schedule and able to accept participant meeting invitations for potential PPC meetings.

Program Timeline:

*Dates are subject to change

January 16- 27: Designate a ‘Program Rep’

January 27: Provider and Payer Connect Platform launches

January 27- through the in person ViVE Event: Schedule and attend your 1:1 meetings

February 15: Meeting schedules are emailed out to all participants*

February 17 - 18: Live PPC meetings!

Any last minute scheduling changes can be managed onsite by our team.

* subject to last minute changes; you can schedule additional meetings through the event

Sponsor Onboarding:

All primary sponsor contacts receive access to the ViVE Sponsor Onboarding Portal to submit important deliverables based on their sponsorships. The information collected (ie. company description, product categories, etc.) will be used to create your company’s profile on the Provider and Payer Connect Platform. This information is used to help PPC participants decide if they want to meet with your company in this program.

In the Sponsor Onboarding Portal, there is also a task for the primary point of contact to designate your company’s Provider and Payer Connect Program Rep, starting on January 17, 2025, in order to create a matchmaking profile and receive access to the Provider and Payer Connect Platform.

Designate a Program Rep:

The sponsor’s primary point of contact (the individual with access to the Sponsor Onboarding Portal) will receive a list of individuals who have registered to attend ViVE using your company’s complimentary code.
The main point of contact will select who should have access to the Provider and Payer Connect Platform to request and schedule meetings with participants. Program Reps can be anyone attending ViVE on behalf of your company.

Registration Requirement: If no one from your organization registers for ViVE, you will be unable to designate Program Rep to the Platform

If you need to remove a Program Rep, please follow the following steps:

For Program Reps who are yet to schedule meetings you can remove their access and reassign another Program Rep.
For Program Reps who have scheduled meetings, they must first reschedule or cancel their meetings. Only then can their access be removed and reassigned to someone else by the main point of contact.

Each sponsoring company who has purchased a meeting package to participate in the Provider and Payer Connect Program must designate at least one Program Rep to receive program communications/reminders, platform access and schedule/manage their company’s meetings.

Note: these individuals must be registered to attend ViVE in order to coordinate these meetings.

If you want to manage the meetings but you don’t attend ViVE, please ask the Program Rep(s) who have access to the matchmaking platform to share their login details with you.

When the matchmaking platform goes live on January 27th, each Program Rep will receive an email with their login credentials. It’s imperative that Program Reps coordinate amongst themselves who they’d like to choose to meet with.
Once a Rep accepts the meeting, it becomes unavailable for others from their company. If you wish to change the Rep for a meeting, the initially designated Rep must cancel the meeting on their side, allowing another Rep from your organization to accept it.
If no one from your organization accepts the meeting, it will remain unscheduled and will not take place. The buyer will see the meeting as "pending”.

Note, if your Company's meetings will be divided up between different divisions, please contact Provider & Payer Connect Team at marketconnect@viveevent.com

The number of Program Reps you designate is dependent on the number of meetings your company has purchased, and is as follows:

Purchased 5 - One designated Program Rep
Purchased 10 to 20 meetings - One or two designated Program Reps
Purchased 25 to 30 meetings - Up to three designated Program Reps
Purchased 30+ meetings - Up to four designated Program Reps

We strongly discourage too many participants from the same company in the platform and the guidelines above are based on our experience and proven methodology.

Important: Program Reps attending ViVE, scheduling and taking meetings onsite are required to register for the event with complimentary passes included with their sponsorship. Should someone from your company pay for a ticket, please contact marketconnect@viveevent.com if you want them to take meetings in this Program.

How to Access the Platform:

The Provider and Payer Connect Platform runs on a separate matchmaking platform from the ViVE event app.
The designated Program Rep(s) will receive an invite email with log-in credentials on January 27th giving them access to the Provider and Payer Connect Platform.
The Program Rep(s) will have the ability to view participants and schedule meetings by sending and accepting meeting requests on behalf of their company.
This double opt-in process allows participants to maximize precious time at ViVE with mutually agreed-upon, valuable 15-minute 1:1 meetings.

Rules of Conduct for the Provider Payer Connect Program:

All meetings must be scheduled within the Provider & Payer Connect Platform. No exceptions.
Contacting/or soliciting Provider and Payer participants outside of the platform, including but not limited to LinkedIn, phone, email or onsite meetings are all considered to be outside of the program and strictly prohibited.
This behavior will not be tolerated and may result in removal from the Provider & Payer Connect Program.
All onsite PPC meetings must take place in the Provider Payer Connect Lounge in booth #120

Questions? Contact marketconnect@viveevent.com